Terms & Conditions

Terms & Conditions
If you would like to place an order: 
Email us at alamobeautysupply@hotmail.com or
call us at (210)824-1541, Monday-Friday 8:00 am-6:00 pm
                                                Saturday 9:00 am- 5:30 pm CST.

 

Legal Notice

All notices from Alamo Barber to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Alamo Barber shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:


Delivery shall be deemed to have been made by You to Alamo Barber five (5) days after the date sent.

Copyright Notice

All content appearing on this Web site is the property of:

Alamo Barber

Copyright © 2012-2017 Alamo Barber. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice:

Copyright © 2012-2017  Alamo Barber. All rights reserved.


Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Alamo Barber. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Alamo Barber or any third party, except as expressly granted herein.

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Alamo Barberand its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Alamo Barber believes that customer conduct violates applicable law or is harmful to the interests of Alamo Barber and its subsidiaries.

Privacy Policy


WHAT WE COLLECT

Information we may collect over the phone is the following

  • First and last names
  • Address and email address and phone number
  • Credit Card information used to make your purchase
  • Other information relevant for a purchase made on alamobarber.com

 

WHAT WE DO WITH THE INFORMATION WE GATHER

alamobarber.com require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.

Sales Tax

Alamo Barber charges sales tax:

  • For the State of Texas destinations, it is 8.125% sales tax.
  • We do not charge sales tax for other domestic or international destinations.
  • Customs broker in your country may charge broker and import fees. Their processing may also delay the delivery time of your package

 

Warranties

If the item fails to operate within 15 days of delivery then please follow our return procedure:  Contact us by email at customerservice@alamobarber.com  or by telephone (210) 824-1541

You must contact us within 15 days of delivery. Ship the item (via UPS Ground or USPS Postal Mail) back to us. If possible, we will ship you the replacement or credit your credit card. If the item fails after 30 days of delivery, please follow the manufacturer's warranty procedures. If the product has a warranty, then the warranty information should be on the product's owner card or elsewhere inside the package, it’s best to keep the paperwork and the box your item came in for this reason. All defective clippers and trimmers under warranty must be sent to the manufacturer for warranty repair:

 
Andis Warranty Repair

1800 Renaissance Blvd

Sturtevant, WI 53177.

 1-800-558-9441.

Wahl Warranty Repair

2900 Locust St.

Sterling, IL 61081

 1-815-625-6525.

 Oster Professional Products Repair

904 Red Road

 McMinnville, TN 37110
 1-800-830-3678


Return Policy

There will be a 20% restocking fee on all items approved for return. We will accept merchandise for return only within 15 days of receipt, 30 days for an exchange, provided that the merchandise must be in original condition, the customer has retained all original materials, accessories, and packaging. Fees may be increased if shipments are returned to us damaged or without original box. Customers must receive an Authorization Approval number prior to a return. All returns are subject to inspection before approval for a refund.

Absolutely NO returns, exchanges, or cancellations will be accepted on customized, special ordered, drop shipped merchandise or non-stock merchandise. Some items are non-returnable, including special orders, closeouts/sale items & personal hygiene items, including but not limited to: razors, razor blades, shears, thinning shears, shavers, clippers, clipper blades, trimmer, trimmer blades, nail polish, nail treatments; pedicure, manicure and facial implements, make-up brushes, shaving and hair brushes, neck dusters.   

Any attempts for a return past the 15-day window will remain at the discretion of Alamo Barber & Beauty Supply, Inc. (alamobarber.com). Shipping charges are non-refundable and the customer will absorb all applicable fees. The customer is responsible for providing proper packaging and may be held responsible for any additional shipping fees (i.e. call tags, shipping insurance and repackaging). Any merchandise received not in accordance with the above stated policy will be denied return delivery acceptance. All returns will be carefully reviewed and authorized at the discretion of alamobarber.com. Please call our representatives for an Authorization Approval Number before returning an item. Any item returned without Authorization Approval Number will delay the return process severely.

If you have any questions about our Return Policy, please contact us by telephone: (210) 824-1541 or email: customerservice@alamobarber.com